TỔNG ĐÀI IP SANGOMA PBXACT 5000
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THÔNG SỐ KỸ THUẬT
General Features:
Unlimited auto-attendant / IVR
Flexible time-based call routing
Class of Service
User management and group creation
Fax Pro – unlimited inbound / outbound fax-to-email
Hunt / Ring groups with pre-call announcement
Music-on-hold
Voicemail-to-email
Voicemail blasting
Directory
Customizable announcements
Built-in multi-language IVR, voicemail and announcements
Mult-language admin GUI and end user device support (UCP and IP phones)
Calling queues (ACD / IVR)
Built-in calendar used for call-based routing (Holiday and office hours routing)
Enhanced timezone support
Call Recording Reports
Call logging interface
Secure communications (SRTP/ TLS)
Call Features:
Unlimited conference bridge and control
Follow me / Find me calling
HotDesking
Intercom
Enhanced Paging (Page Pro): Valet style, scheduled with custom recording
Call Parking / Call Pickup
Caller-ID
Do-not-disturb
Call Forward
Call Waiting
Call History and CDR
Speed Dial
Caller Blacklist
Multi-parking lot (Park Pro)
Unified Communications:
End User Control Panel (Dashboard):
Conference rooms
Voicemail control
WebRTC phone with chat
IP Phone programmable button customization (EPM for UCP)
Fax dashboard
Call forwarding, call-waiting, DND and follow-me control
Presence
Zulu UC Desktop Integration
Desktop softphone (Windows and Mac):call, team chat, fax, SMS, presence
Click-to-Call from browser, email client and CRM
Screen-Pop for helpdesk and CRM
Mobile Client
iOS/Android Support
Presence Control
CRM Integration
SugarCRM, SuiteCRM, SalesForce, Zoho, ConnectWise
Click-to-call, call history, call recording, screen-pop
Telephone Features:
Built-in Auto-Provisioning with redirect service (Included with Sangoma IP Phones)
EndPoint Manager – centralized tool for IP phone provisioning for customization and configuration (Included with Sangoma IP Phones)
Call-Center Features (Built-in):
Call Queuing (ACD)
Advanced Ring Strategies
Caller Announcement
Agent wrap-up time
Max- Queue callers
CRM Integration
Call Recording
Licensed Add-ons (Additional Fee):
XactView Wallboard – user status view and call control
Professional greetings
Queue – call center statistics, barging, call-override, advanced call-center
reporting
EndPoint Manager for non-Sangoma Phones
Queue call-back for inbound callers
Web Call-back
Outbound campaign (Call-center feature)
Appointment Reminder
Outbound Call Limiting
Hotel Property Management
Protocol & PSTN Support:
SIP V1/V2, IAX2
ISDN PRI (T1/E1), Analog, BRI with telephony cards (Sold as option)
Codec Support:
Software
ulaw, alaw, gsm, g.722, g.726, slin, ilbc and *g.729
Hardware
Option to add D100 or D500 Sangoma
Transcoding Card supporting:
ulaw,alaw, slin, g.729, g.723, g.722, g.726, gsm and ilbc
Hardware:
2x GB Ethernet ports
1x IPMI, 1x DB9 & 1x VGA
6 PCI express slots
Rack-mount rails included
Unit dimensions
430 x 660 x 130mm (WxDxH))
Unit weight
24.5kgs (54lbs)
Dual modular internal 100~240V power supplies
IDEAL FOR LARGE CONTACT CENTER OR ENTERPRISE OFFICE DEPLOYMENTS
PBXact 5000 is a premise-based IP-PBX appliance built for large enterprises and contact centers looking to seamlessly integrate IP phones, VoIP trunks, PSTN connectivity while improving employee collaboration and productivity with a large suite of advanced features.
INCLUDED PBXACT FEATURES
Enhanced Modules
All PBXact appliances includes the follow enhanced modules:
Call Recording Reports
Class of Service
Conference Pro
Extension Routing
Fax Pro
Park Pro
Page Pro
SysAdmin Pro
Voicemail Notify
Voicemail Reports
XMPP Pro
Quick-Start Installation Wizard
The quick-start Installation Wizard for PBXact makes it incredibly easy to get your PBX set up with basic configuration in just a few minutes!
User Control Panel for Personal Administration
UCP provides each user with a web based login to allow easy control of their personal experience from any device. Users can view their call history, view contacts, set their presence and personalize their phone soft-keys like call forwarding, follow me, call waiting and do not disturb.
Zulu UC Desktop Integration
Zulu UC Desktop Integration is included with all PBXact Systems, providing users with: a feature-rich softphone for true office mobility including SMS and FAX capabilities, click-to-call from web browsers and screen pops for helpdesk integration.
INTEGRATION WITH SANGOMA IP PHONES
Zero Touch Provisioning
Designed specifically for PBXact, Sangoma's line of IP Phones auto-provision themselves out-of-box using our Redirection Service and EndPoint Manager Module.
Full Suite of Phone Applications
A suite of applications to control functions and settings directly from the screen of IP phones. No need to remember feature codes! PhoneApps are built-in to Sangoma IP Phones and also offered to 3rd party vendors.
THAM KHẢO THỊ TRƯỜNG: TỔNG ĐÀI IP SANGOMA PBXACT 5000