TỔNG ĐÀI IP SANGOMA PBXACT 2000
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THÔNG SỐ KỸ THUẬT
General Features:
Unlimited auto-attendant / IVR
Flexible time-based call routing
Class of Service
User management and group creation
Fax Pro – unlimited inbound / outbound fax-to-email
Hunt / Ring groups with pre-call announcement
Music-on-hold
Voicemail-to-email
Voicemail blasting
Directory
Customizable announcements
Built-in multi-language IVR, voicemail and announcements
Mult-language admin GUI and end user device support (UCP and IP phones)
Calling queues (ACD/IVR)
Built-in calendar used for call-based routing (Holiday and of ce hours routing)
Enhanced timezone support
Call Recording Reports
Call logging interface
Secure communications (SRTP/ TLS) Call Features:
Unlimited conference bridge & control
Follow me / Find me calling
HotDesking
Intercom
Enhanced Paging (Page Pro): Valet style, scheduled with custom recording
Call Parking / Call Pickup
Caller-ID
Do-not-disturb
Call Forward
Call Waiting
Call History and CDR
Speed Dial
Caller Blacklist
Multi-parking lot (Park Pro) Unied Communications:
End User Control Panel (Dashboard):
Conference rooms
Voicemail control
WebRTC phone with chat
IP Phone programmable button customization (EPM for UCP)
Fax dashboard
Call forwarding, call-waiting, DND and follow-me control
Presence
Zulu UC Desktop Integration
Desktop softphone (Windows & Mac): call, team chat, fax, SMS, presence
Click-to-Call from browser, email client and CRM
Screen-Pop for helpdesk and CRM
Mobile Client
iOS/Android Support
Presence Control
nbsp;CRM Integration
SugarCRM, SuiteCRM, SalesForce, Zoho
Click-to-call, call history, call recording, screen-pop Telephone Features:
Built-in Auto-Provisioning with redirect service (Included with Sangoma IP Phones)
EndPoint Manager – centralized tool for IP phone provisioning for customization and configuration (Included with Sangoma IP Phones) Call-Center Features (Built-in)
Call Queuing (ACD)
Advanced Ring Strategies
Caller Announcement
Agent wrap-up time
Max- Queue callers
CRM Integration
Call Recording Licensed Add-ons (Additional Fee)
XactView Wallboard – user status view and call control
Queue – call center statistics, barging, call-override, advanced call-center reporting
EndPoint Manager for non-Sangoma Phones
Professional greetings
Queue call-back for inbound callers
Web Call-back
Outbound campaign (Call-center feature)
Appointment Reminder
Outbound Call Limiting
Hotel Property Management
Field-upgradeable to 5000 extensions / users Protocol & PSTN Support
SIP, IAX2
ISDN PRI (T1/E1) with Sangoma (or 3rd party) telephony cards
Analog with Sangoma (or 3rd party) telephony cards
BRI with Sangoma (or 3rd party) telephony cards Hardware
2x GB Ethernet ports
1x IPMI, 1x DB9 & 1x VGA
6 PCI express slots
Rack-mount rails included
Unit dimensions
430 x 660 x 130mm (WxDxH))
Unit weight
24.5kgs (54lbs)
Dual modular internal 100~240V power supplies
THÔNG TIN SẢN PHẨM
QUICK-START INSTALLATION WIZARD
The quick-start Installation Wizard for PBXact makes it incredibly easy to get your PBX set up with basic configuration in just a few minutes!
USER CONTROL PANEL FOR PERSONAL ADMINISTRATION
UCP provides each user with a web based login to allow easy control of their personal experience from any device. Users can view their call history, view contacts, set their presence and personalize their phone soft-keys like call forwarding, follow me, call waiting and do not disturb.
ZULU UC DESKTOP INTEGRATION
Zulu UC Desktop Integration is included with all PBXact Systems, providing users with: a feature-rich softphone for true ofce mobility including SMS and FAX capabilities, click-to-call from web browsers and screen pops for helpdesk integration.
INTEGRATION WITH SANGOMA IP PHONES
ZERO TOUCH PROVISIONING
Designed specifically for PBXact, Sangoma's line of IP Phones auto-provision themselves out-of-box using our Redirection Service and EndPoint Manager Module.
FULL SUITE OF PHONE APPLICATIONS
A suite of applications to control functions and settings directly from the screen of IP phones. No need to remember feature codes! PhoneApps are built-in to Sangoma IP Phones and also offered to 3rd party vendors.