TỔNG ĐÀI IP SANGOMA PBXACT 2000

THÔNG SỐ KỸ THUẬT

General Features:

Unlimited auto-attendant / IVR

Flexible time-based call routing

Class of Service

User management and group creation

Fax Pro – unlimited inbound / outbound fax-to-email

Hunt / Ring groups with pre-call announcement

Music-on-hold

Voicemail-to-email

Voicemail blasting

Directory

Customizable announcements

Built-in multi-language IVR, voicemail and announcements

Mult-language admin GUI and end user device support (UCP and IP phones)

Calling queues (ACD/IVR)

Built-in calendar used for call-based routing (Holiday and of ce hours routing)

Enhanced timezone support

Call Recording Reports

Call logging interface

Secure communications (SRTP/ TLS) Call Features:

Unlimited conference bridge & control

Follow me / Find me calling

HotDesking

Intercom

Enhanced Paging (Page Pro): Valet style, scheduled with custom recording

Call Parking / Call Pickup

Caller-ID

Do-not-disturb

Call Forward

Call Waiting

Call History and CDR

Speed Dial

Caller Blacklist

Multi-parking lot (Park Pro) Unied Communications:

End User Control Panel (Dashboard):

Conference rooms

Voicemail control

WebRTC phone with chat

IP Phone programmable button customization (EPM for UCP)

Fax dashboard

Call forwarding, call-waiting, DND and follow-me control

Presence

Zulu UC Desktop Integration

Desktop softphone (Windows & Mac): call, team chat, fax, SMS, presence

Click-to-Call from browser, email client and CRM

Screen-Pop for helpdesk and CRM

Mobile Client

iOS/Android Support

Presence Control

nbsp;CRM Integration

SugarCRM, SuiteCRM, SalesForce, Zoho

Click-to-call, call history, call recording, screen-pop Telephone Features:

Built-in Auto-Provisioning with redirect service (Included with Sangoma IP Phones)

EndPoint Manager – centralized tool for IP phone provisioning for customization and configuration (Included with Sangoma IP Phones) Call-Center Features (Built-in)

Call Queuing (ACD)

Advanced Ring Strategies

Caller Announcement

Agent wrap-up time

Max- Queue callers

CRM Integration

Call Recording Licensed Add-ons (Additional Fee)

XactView Wallboard – user status view and call control

Queue – call center statistics, barging, call-override, advanced call-center reporting

EndPoint Manager for non-Sangoma Phones

Professional greetings

Queue call-back for inbound callers

Web Call-back

Outbound campaign (Call-center feature)

Appointment Reminder

Outbound Call Limiting

Hotel Property Management

Field-upgradeable to 5000 extensions / users Protocol & PSTN Support

SIP, IAX2

ISDN PRI (T1/E1) with Sangoma (or 3rd party) telephony cards

Analog with Sangoma (or 3rd party) telephony cards

BRI with Sangoma (or 3rd party) telephony cards Hardware

2x GB Ethernet ports

1x IPMI, 1x DB9 & 1x VGA

6 PCI express slots

Rack-mount rails included

Unit dimensions

430 x 660 x 130mm (WxDxH))

Unit weight

24.5kgs (54lbs)

Dual modular internal 100~240V power supplies

QUICK-START INSTALLATION WIZARD

The quick-start Installation Wizard for PBXact makes it incredibly easy to get your PBX set up with basic configuration in just a few minutes!

USER CONTROL PANEL FOR PERSONAL ADMINISTRATION

UCP provides each user with a web based login to allow easy control of their personal experience from any device. Users can view their call history, view contacts, set their presence and personalize their phone soft-keys like call forwarding, follow me, call waiting and do not disturb.

ZULU UC DESKTOP INTEGRATION

Zulu UC Desktop Integration is included with all PBXact Systems, providing users with: a feature-rich softphone for true ofce mobility including SMS and FAX capabilities, click-to-call from web browsers and screen pops for helpdesk integration.

INTEGRATION WITH SANGOMA IP PHONES

ZERO TOUCH PROVISIONING

Designed specifically for PBXact, Sangoma's line of IP Phones auto-provision themselves out-of-box using our Redirection Service and EndPoint Manager Module.

FULL SUITE OF PHONE APPLICATIONS

A suite of applications to control functions and settings directly from the screen of IP phones. No need to remember feature codes! PhoneApps are built-in to Sangoma IP Phones and also offered to 3rd party vendors.